Phone Number 084246619
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only
Gros Islet, In Gros Islet (Cap Estate), Gros Islet, lC01101, Saint Lucia
Rating
3.9
Travelers Choice
2021
Price Level
$$$$
Rooms
166
Pets
No
30
Jun

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only, Gros Islet

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Hideaway at Royalton Saint Lucia is a hotel within a resort where guests are invited to discover 94 luxurious guestrooms with breathtaking views of the beautiful ocean beyond our private cove lush green coastline.   Hideaway is a prestige brand of Royalton Luxury Resort's hotels, created for discerning adult travelers who desire a next-level All-In Luxury® experience. These resorts brings guests the charming warmth of the Caribbean, exceptional service and world-class dining together within an exquisite property. Hideaway is a tranquil vacation experience for adults with elevated privacy, enhanced quality of service and complimentary extras. Each day enjoy afternoon mixology classes, refreshing cold towels are handed out, and lens cleaning services and express shiatsu massages are offered on the beach or by the pool. Guests of Hideaway enjoy access to all of the larger resort's rest.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Price & Availability

Overall

Good
3.9
193 reviews
5
1158
4
572
3
250
2
78
1
68

Customers Review

Cleanliness 4.5
Comfort 4.4
Neighborhood 4.2
Amenities 4.1
Condition 4.2
Recomendation 66.4%
“Incrível. St. Lucia em toda a sua glória é provavelmente 4 estrelas sozinho, mas o resort e comodidades aqui colidir com um surpreendente 5 estrelas. De all-inclusive para quadras de tênis para as múltiplas piscinas no local (pelo menos 6 pela minha conta, incluindo uma gigantesca de 3 camadas de uma piscina), Royalton faz o certo. Eles têm uma área apenas para adultos (o Hideaway) e têm uma piscina especialmente para crianças, completa com mini-slides e maiores que animais de vida para jogar (ver fotos em anexo). Eles oferecem vários restaurantes para comer, todos com um tipo diferente de cozinha e até mesmo ter um caminhão de comida no local também! A comida é surpreendente, com tantas opções que levaria várias semanas para experimentá-los todos. Este resort é realmente uma opção de fuga incrível, tanto para casais com a área de refúgio e para as famílias. Eu vou ressaltar que o resort fica a 90 minutos do aeroporto internacional, e dirigindo”
— Andrew Loaiza
“Do not let 4 stars deceive you - some elements would get 2 stars, others would get 5, such a confused experience!!The culinary experience, just wow. Absolutely amazing food, prepared by an incredibly friendly and talented chef. We were fortunate to have the place to ourselves, but the food was to die for, and the atmosphere still brilliant.Aquarius bar in an evening was superb, Jonny on the bar was entertaining from start til end each night, and nothing was too much trouble. If you're not huge on overly loud entertainment at the main building, this is where you need to go in an evening, just brilliant.The sports bar; food was.... Ok. Really nothing amazing, but it's a sports bar, I can give that. Staff were excellent though, we were the for the Euro's, and I don't think I ran dry once. One think to watch out for, they will often refill the same glass, which I have no issue with, but just make sure you don't drop a contact lense in a glass (like my bloody wife), because you'll get a surprise at the bottom of your drink 🤣Calypso, hunter, armadillo and the hideaway grill, all too notch. Some slight niggles, but nothing to really complain about.However.We arrived for our honeymoon, checked in to the hideaway and had no problems at all for the first few days. Towards the second half of the holiday, we started noticing mould in the room and the floors were getting very wet, but we got a call before we had said anything saying due to some issue in and around our room, we had to move room, the lady on the phone was apologetic, but assured us were were going to room 1108 as a free upgrade to diamond club for our trouble. Excellent, we thought. Packed the bags, went to reception to get keys reprogrammed, where she then told us we weren't going diamond club anymore, instead three doors down from where we already were.... So back off we went. Yes, we didn't pay for diamond club, but please do not say you're upgrading us, then just not do it.The overall fit and finish for a luxury hotel is absolutely terrible. It shouldn't bother me, and maybe won't bother others, but when the sockets don't line up, glass on the balcony is broken, one shower doesn't work, and everything is just hideously out of square and level, it infuriates me! These are the things that are right in a bloody premier Inn, considering the price difference, I'd expect the little things to be right! Generally, you may notice things look a bit tatty here and there, which in my eyes, just isn't right for the price.The last negative we had was some of the service. Only a very small number of staff, but some are wholly ignorant and rude. By contrast, 90% are the happiest and friendliest people you will ever meet.But, having said all the above, we still had a good time away, we really did. Even through hurricane Elsa, it was great!”
— Daniel Dickinson

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