Phone Number 084246619
City Express Plus Cancún Aeropuerto Riviera
Carretera Federal Cancun - Puerto Morelos Km. 21 Supermanzana 47 Manzana 1 Lote 1-22 Municipio Benito Juarez, Near Xoximilco, Cancun, 77506, Mexico
Rating
4.2
Price Level
$$
Rooms
122
Pets
No
30
Jun

City Express Plus Cancún Aeropuerto Riviera, Cancun

City Express Plus Cancún Aeropuerto Riviera

Situated 1 km from Beto Avila Stadium City Express Plus Cancún Aeropuerto provides accommodation with free WiFi in Cancún. This property is set a short distance from attractions such as Andres Quintana Roo Stadium. The property is 2.6 km from Cancun Government Palace and 2.7 km from Cancun Bus Station.The units in City Express Plus Cancún Aeropuerto are fitted with a flat-screen TV. All rooms are equipped with a private bathroom.A buffet breakfast is served every morning at the property.City Express Plus Cancún Aeropuerto offers a fitness centre.Staff at City Express Plus Cancún Aeropuerto are available to provide information at the 24-hour front desk.La Isla Shopping Mall is 9 km from City Express Plus Cancún Aeropuerto while Coco Bongo is 10 km away. The nearest airport is Cancún International Airport 12 km from City Express Plus Cancún Aeropuerto.

City Express Plus Cancún Aeropuerto Riviera

Price & Availability

Overall

Excellent
4.2
371 reviews
5
2
4
0
3
0
2
0
1
0

Customers Review

Cleanliness 4.5
Comfort 4.4
Neighborhood 3.8
Amenities 4.1
Condition 4.4
Recomendation 100%
“Please DO NOT stay at this location. This hotel has the worst customer service. Every person that I came across was unhappy. 1. The driver was an hour and 30 minutes late. He picked us up and had an attitude and was not welcoming at all. 2. Check in took another hour. The GM kept walking by and did not even try to help or check in others (a goof 6 people were waiting), when there was a line. 3. Their food options are poor. They did not have a lot of items in the menu. 4. The phones in the room do not work. 5. OUR SHEETS WERE DIRTY. NEVER CHANGED! It had hair everywhere, sand, foot stains, and smelled horrible.DISGUSTING!!! 6. I tried to ask for help multiple times and the other workers were ignoring me, walking away. 7. Not only that but another group of people (10) were there waiting to be helped too and NO ONE was in site. Two women were hiding in the office and did not want to come out to assist at all. I am not sure why they are hiding and not assisting. 8. I have never walked into a hotel where ALL TRAVELERS were UPSET and extremely upset. 9.There is nothing in the area but construction. 10. Worst money spent.”
— Maurice Chandon
“I had a scheduled business trip for two days in Cancun, traveling from Mexico City. I decided to choose this hotel since I was going there for business and just needed something simple, comfortable and reliable for my stay. These hotels end up being the best for business trips as all you want is a nice clean room to spend the night and a fast and simple service in order to make it to your meetings / work appointments on time. I would rather stay in one of these small hotels with experience on business trips than a huge commercial ones for these specific cases. Well, I thought wrong and I chose wrong. I do have to admit the booking call center was amazing with great customer service, so sad that for BOOKINGS THEY ARE ON IT, but for the rest they are not. This review is not to affect anyone, especially during these dark times of COVID, but to help customers realize what they are getting themselves into before they book here, and for the company to improve, take it as constructive criticism and grow from their mistakes. I do know that as for me, I will not be staying with CITY EXPRESS ever again, at least not in Mexico.”
— Mrmiguel Mrmiguel

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